ManaGlobal
Legal

Privacy Policy.

How we collect, use, disclose, and safeguard your personal information when you use our websites, products, and related services.

Last updated: June 2026

1. Introduction

ManaGlobal Holdings Limited (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our websites, products, and related services, including MT Whare and Romeo NZ Marketplace (the “Service”).

We comply with the New Zealand Privacy Act 2020 and the Information Privacy Principles (IPPs) set out in that Act. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

By using our Service, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

  • Sign up for updates: Email address and any other information you provide
  • Create an account: Name, email address, username, and password
  • Participate in playtests: Email, feedback, and gameplay data
  • Contact us: Name, email, and message content
  • Make purchases: Payment information (processed securely by third-party providers)

2.2 Information Collected Automatically

When you use our Service, we may automatically collect:

  • Device information: Device type, operating system, browser type
  • Usage data: Pages visited, time spent, features used
  • Log data: IP address, access times, referring URLs
  • Game data: Gameplay statistics, progress, and preferences
  • Cookies and similar technologies: See Section 7 below

2.3 Information from Third Parties

We may receive information from third-party services if you choose to link your account (e.g., social media platforms, gaming platforms).

3. How We Use Your Information

We use your personal information for the following purposes:

  • Provide and improve the Service: Deliver the game, features, and support
  • Communication: Send updates, newsletters, and respond to enquiries
  • Personalisation: Customise your experience and recommendations
  • Analytics: Understand how users interact with our Service
  • Security: Detect and prevent fraud, abuse, and security issues
  • Legal compliance: Meet our legal obligations under New Zealand law
  • Research and development: Improve our games and develop new features

We will only use your personal information for the purposes for which it was collected, unless you consent to other uses or as permitted by law.

4. Legal Basis for Processing

Under the New Zealand Privacy Act 2020, we process your personal information based on:

  • Consent: Where you have given clear consent for a specific purpose
  • Contract: Where processing is necessary to provide our Service to you
  • Legal obligation: Where we must comply with New Zealand law
  • Legitimate interests: Where we have a legitimate business interest that does not override your rights

5. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service providers: Third parties who help us operate our Service (e.g., hosting, analytics, payment processing)
  • Business partners: With your consent, for joint offerings or promotions
  • Legal requirements: When required by New Zealand law, court order, or government request
  • Business transfers: In connection with a merger, acquisition, or sale of assets
  • Protection of rights: To protect our rights, privacy, safety, or property

All third parties are required to respect the security of your personal information and treat it in accordance with the law.

6. International Data Transfers

Your information may be transferred to and processed in countries outside New Zealand. When we transfer your information internationally, we ensure that:

  • The recipient country has adequate privacy protections, or
  • We have appropriate safeguards in place (such as contractual clauses), or
  • You have consented to the transfer

This is in accordance with Information Privacy Principle 12 of the Privacy Act 2020.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Service. Cookies are small data files stored on your device.

Types of Cookies We Use:

  • Essential cookies: Required for the Service to function properly
  • Analytics cookies: Help us understand how visitors use our Service
  • Preference cookies: Remember your settings and preferences
  • Marketing cookies: Used to deliver relevant advertisements (with consent)

Managing Cookies:

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Service.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including:

  • To provide our Service to you
  • To comply with legal obligations
  • To resolve disputes and enforce our agreements

When your information is no longer needed, we will securely delete or anonymise it.

9. Your Rights Under the Privacy Act 2020

Under the New Zealand Privacy Act 2020, you have the following rights:

  • Right to access: Request a copy of the personal information we hold about you
  • Right to correction: Request correction of inaccurate or incomplete information
  • Right to know: Ask whether we hold personal information about you
  • Right to complain: Lodge a complaint with the Office of the Privacy Commissioner

To exercise these rights, please contact us using the details in Section 14. We will respond to your request within 20 working days, as required by law.

We may need to verify your identity before processing your request.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure access controls and authentication
  • Regular security assessments and updates
  • Staff training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

11. Children’s Privacy

Our Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

For users aged 13-17, we encourage parents and guardians to monitor their children’s online activities and to help enforce this Privacy Policy.

12. Third-Party Links and Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you use.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically.

14. Contact Us & Complaints

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

ManaGlobal Holdings Limited
Privacy Officer
Email: privacy@managlobal.nz
Website: https://managlobal.nz

Complaints

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the Office of the Privacy Commissioner:

Office of the Privacy Commissioner
Website: www.privacy.org.nz
Phone: 0800 803 909
Email: enquiries@privacy.org.nz